Frequently Asked Questions

Delivery

In stock items will be despatched within 2-3 working days via Royal Mail or Hermes.

Made to Order items (Ordered via the the "Make to Order" button on product pages) will be despatched with in 2-3 weeks via Royal Mail or Hermes.

For custom orders, we will provide an estimated time to despatch before you place your order

We will keep you updated with any changes to your delivery timelines once you have placed your order

Yes, I can provide shipping for any location, shipping costs are automatically calculated during checkout

Ordering

Yes! I can get hold of a wide range of fabrics and can tailor products to your exact specifications 

Get in touch with me at hello@purpleimpey.co.uk and we can discuss your requirements.  

Unless stated otherwise, all products are handmade by me, in the heart of Cheshire, UK. 

Fabrics are sourced from various locations, dependent on the supplier. I can provide more information if you have a question regarding a specific product, just get in touch via hello@purpleimpey.co.uk 

Other

As all my products are handmade at home, we aren't open to the general public unfortunately.

However, I do attend various artisan markets and country shows and would be excited to meet you there! See a list of upcoming events I will be at here 

No problem, if you havent been able to find an answer in on this page, get in touch via hello@purpleimpey.co.uk and we will get back to you as soon as we can

Returns

We're sorry you need to return your item, see our returns and refunds page for details of when and how you can get this sorted